

We always recommend a wired connection over a wireless one. If that doesn’t shape it up, you can acquire an Ethernet cable and plug your computer directly into your router.You might want to set the device to switch channels automatically or search for a channel that isn’t being overused by nearby networks. You can research the model of router or WiFi access point you have, and search for “channels”. You may be experiencing saturation on your current WiFi channel.
SLACK DOWNLOAD ISSUES BLUETOOTH
Make sure that it is away from metal (including electrical conduit), and is away from televisions, microwaves, and Bluetooth devices like speakers.

There are many issues that could be affecting Slack. Once you have your PingPlotter results, use the information below to narrow down your issue. We recommend collecting 10 minutes of data at a minimum for the most accurate results. If you experience any issues (such as frequent disconnects or messages not sending), check PingPlotter to see if you see any sudden spike in latency or packet loss. While the trace runs in PingPlotter, continue to attempt using Slack. Using the targets listed above, start tracing to the Slack servers. If the Browser section shows issues, it is highly likely the network is the root cause of your problem. You should begin by using Slack’s built-in connection test tool. See our guide on solving common network problems to identify what might be the culprit. If you see high latency or packet loss, your network issue may be broader than just Slack. Enter “” Into PingPlotter’s Target Bar and click the green Start button, or use the link below to start tracing automatically. You can quickly identify basic network issues by starting a PingPlotter trace to a reliable target (such as ). If so, this is most likely the cause of your issue. If you have not already, check Slack’s service status page to see if they are currently experiencing any known downtime. You can click on the links below to automatically launch a PingPlotter trace to Slack’s servers (if the link does not open PingPlotter, you can also enter the IP address of the server into PingPlotter's Target Bar). You will want to start traces to both in order to find the root cause of your issue.


Slack has two destinations you can trace for troubleshooting app connectivity.
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A 14-day free trial is always available to help you get started.įor troubleshooting Slack, you can use PingPlotter’s default settings.
SLACK DOWNLOAD ISSUES INSTALL
To troubleshoot your network connection to Slack using this guide, you will need to download and install the latest version of PingPlotter.
